Terms of service
Last updated: October 11, 2026
Fixline Studio is a trade name of Hire Thomas, Inc., a Delaware corporation, 1111B S Governors Ave Suite 90226, Dover, DE 19904, United States. These terms apply when you buy work from us.
1. Scope and price
Before any work starts, we agree in writing (email is fine) on what we'll do, the price and the expected timing. Work outside that scope needs a new agreement. We won't charge you for anything you haven't agreed to.
2. Payment
Payment is made through Stripe, usually before work starts. Prices are in US dollars unless we agree otherwise. Any taxes that apply are added as shown at checkout.
3. Your part
You give us the information and access we need for the agreed work and confirm you're allowed to give it. Please keep a backup of your site or store before we start; we take care, but changes to live systems always carry some risk.
4. Delivery and re-fix
When the work is done we tell you what changed and how to check it. If an agreed fix stops working within 14 days because of our work, we fix it again at no charge.
5. Ownership
Once you've paid, the changes we make for you are yours. We may reuse general know-how, but never your confidential information.
6. Confidentiality
We keep your access details, data and business information private and use them only for your job. See our privacy policy.
7. Refunds
See our refund policy.
8. Liability
We do the work with reasonable care and skill. To the extent the law allows, we aren't liable for indirect or consequential losses (such as lost profits or lost data), and our total liability for any job is limited to the amount you paid us for that job.
9. Ending work
Either side can stop a job at any time by email. If we stop before finishing, we refund the part of the price for work not done.
10. Law
These terms are governed by the laws of the State of Delaware, USA, without affecting any rights you have under the consumer laws of where you live.