Privacy policy

Last updated: October 11, 2026

Fixline Studio is a trade name of Hire Thomas, Inc., 1111B S Governors Ave Suite 90226, Dover, DE 19904, United States ("we", "us"). This policy explains what we collect when you contact us or buy from us, and what we do with it.

What we collect

• What you send us: your name, email address, business name, website links, screenshots and the details of the problem you want fixed.
• Access you choose to give us for a job, such as a staff account on your store or site. We use it only for that job.
• Payment details, which are collected and processed by Stripe. We see the payment status and your billing name and email, not your full card number.
• Basic technical data our hosting provider logs when you visit this site, such as IP address and browser type.

How we use it

To reply to you, scope and price the work, do the work, take payment, send receipts, keep business and tax records, and protect against fraud. We don't sell your information and we don't use it for advertising.

Who we share it with

Only the service providers we need to run the business: our payment processor (Stripe), email provider, website hosting, and the software and cloud tools we use to do the work. They may only use your information to provide their service to us. We may also share information when the law requires it.

How long we keep it

We keep messages and job records for as long as we need them for the work and for our legal, tax and accounting obligations. We remove access you gave us for a job (or ask you to) once the job is done.

Your choices

You can ask us to show, correct or delete the information we hold about you by emailing support@fixlinestudio.com. If you don't want to hear from us again, say so and we won't write again.

Contact

Questions about this policy: support@fixlinestudio.com.